Hick went to bed early on New Year's Eve, around 9:00, which is actually late for him. He said he was up at ten minutes before midnight for the bathroom, but just went back to bed.
I shut down HIPPIE at the kitchen table at 11:45, and went to the living room to see if there was a New Year's Eve countdown for central time. I got distracted by some other show, but I heard fireworks going off at midnight. Whoop-ti-doo, another year come and gone.
New Year's Day, I followed my regular routine. Hick went off to work on the house of a Senior Center acquaintance. I made some black-eyed peas to have with supper, and washed dishes. Imagine my HORROR when I sat down at the kitchen table and turned on HIPPIE just before noon, and was greeted with NO INTERNET.
What in the Not-Heaven? It worked fine the previous night. Was this due to some update at midnight? I tried my usual techniques of disconnecting, snooping through the settings, turning things on and off, restarting. Nothing worked. I figured I was out of luck until Hick came home to go to the basement and unplug assorted electronical thingies.
Hick did that before I left for town. Then again when I got home and discovered that hadn't solved my problem. What kind of a world is it when unplugging and re-plugging appliances does not fix them???
I called Genius. I know he can't fix my internet from Pittsburgh, but I figured he might have an idea of what I should try next. He did say to try our cell phones in AIRPLANE mode, to see if we really didn't have internet, or if it was something with HIPPIE. Turns out it WAS a problem with our internet, since we could not access it with our phones in AIRPLANE mode.
Huh. Now what? I called DISH. That's how we get our internet. With a separate satellite from the TV satellite. In fact, it just got fixed this summer. Or maybe last summer. But they had to replace that dish from DISH, and used one from HUGHESNET, though we still pay DISH for the service.
Anyhoo... the wait time on the call was seven minutes. After 10 minutes, I got a real person. I explained the situation. How it worked fine at 15 minutes before 2025 started, but not the next day. The Rep asked if anything had changed. Had somebody maybe mowed the yard, and hit the dish with debris? No. Nothing happened. The weather was clear. Nobody went near the internet dish that is mounted on the end of the porch,
The Rep said to unplug the modem for 15 seconds, then plug it back in. Hick had already done that. Twice. For five minutes each time. It usually restores my internet. Not this time. The Rep asked if the lights were on, on the modem. Well. I don't know, because I was in the kitchen, and the modem is in Hick's workshop in the basement. I sent him back downstairs.
The Rep said if the lights were on, to unplug the modem, and plug it into another outlet. When I repeated that we had tried that tactic, she said to do it again, that she was sending a signal. Huh. Hick went down and did it. The Rep told me to restart my laptop.
IT WORKED!
I have no idea what kind of dark magic The Rep used. I was thrilled to regain my internet at 5:30 p.m. Especially without having to endure a service visit from a repairman.
I called Genius. Heh, heh! At the instant he answered the phone, I think I heard the sound of his eyes rolling, all the way from Pittsburgh.
"Do you have a minute?"
"Well... our supper is about to be delivered."
"I don't have any questions. I just wanted to update you. I KNOW you would be awake all night, worrying about me not having internet, heh, heh. The Rep from DISH fixed it over the phone! She told us to unplug it and all that crap that we'd already done, but then she said she was SENDING A SIGNAL! And it worked! What's with that?"
"Oh. Yeah. I don't know how to explain it to you. But sometimes when things go wrong, it's just your laptop, or something with the router. So a restart of your computer, or unplugging something will work. It makes it re-set. But sometimes it's something else. So by her sending a signal, it's like sending an email. Not an actual email. But there's a message in an inbox kind of thing. When the router can't connect, it checks that mail, and gets the message that is essentially telling it to re-set itself. So it does, and then you have internet again."
Okay. I get it now. Kind of.
All parties assured me that it was nothing to do with the New Year. The timing seems a bit suspect to me, but what do I know? NOTHING about technology.