"Well, I was partially right. I was telling you the requirements for opening a NEW CD."
That was a bit off-putting. It reminded me of the time I was helping an at-risk 8th-grader with her math, and she said I was wrong, and wanted a pass to see her math teacher to verify my wrongness. When she returned, she started off by saying, "ONE of us was right." Which was me, because I am perfectly capable of doing 8th-grade math.
Anyhoo... Credit Union Gal was really polite, so I didn't take issue with her attempt to save face. Even though I am perfectly capable of reading English, and what she said about a new CD STILL wasn't what was written on the credit union website, nor the printed program from the annual dinner.
Credit Union Gal apologized for taking so long to return my call. She said the maternity-leave manager with all the info had been IN A DOCTOR'S APPOINTMENT. At least she wasn't in labor!
Credit Union Gal said she could cash out our CDs, and open the new ones. There would be no 30-day wait. Just walk in, and she'd do it right then. However... she suggested waiting until Wednesday, because there was a board meeting Tuesday night, and she didn't know if interest rates might increase. So she wanted us to get the best rate possible.
I said what if the interest rate WENT DOWN? Credit Union Gal said she didn't expect it. And not to worry, because she already had permission to give us the current rate, even IF rates went down. Also, she thought she could give us the 1% increase on BOTH CDs. I reminded her that the program stated it was only for ONE certificate. She said she would do both, and if that wasn't allowed, she would make sure the CD with the most money got the increase. Hick says we got it on both last year, so it might be possible.
Anyhoo... I thanked Credit Union Gal for going to the trouble to check on it for me. She even offered to call me on Wednesday morning, to tell me the new interest rate, but I said Hick would be coming in that day anyway, so no need.
I'm really glad I called ahead and got this matter straightened out. Otherwise, Hick would have gone in and been cheated out of our 1% interest increase. Or more likely, have become cantankerous and made a scene. Like that one time, in Pizza Hut... but that's a story for another day. Or never.







