Hick had a tale when he got home from his SUS2.5 Saturday evening.
"You'll never guess who come in my store this afternoon. BEV! She brought a gallon of paint, and said, 'Should I give this to you, or Old Buddy?' I was busy and didn't pay much attention to her. I said, 'Old Buddy, I guess.'"
"So you wouldn't even take the paint?"
"She said, 'I thought you might want to use it for one of your houses. Then said, 'Nick wants to know if you buy shotguns.' I said, 'Yeah. I buy shotguns.' I walked off. I had customers. She left, and Nick never come in."
"I KNEW you'd take them back! What's Old Buddy gonna do with it? You'll use that paint."
"Maybe."
"What color is it?"
"It's kills paint. To cover stains and stuff. So probably white."
"Dang it! You're letting them come crawling back, after how they treated you!"
"Well, I didn't pay her no attention. I was busy."
Hick was happy, though, despite the return of Bev. He had a good sales day.
"I got a good compliment from an old man today. He come in to buy some ammunition. He said he came to me because of my customer service. He could have gone somewhere else and got it cheaper, but he likes the way I treat people."
"Oh, no! God wouldn't like that! You're charging more for it than it's worth!"
"Heh, heh! That's what I should have told Bev: 'Yeah, I buy shotguns, but I won't buy one from you because I might charge too much when I sell it.' I didn't think of it at the time."
It's nice to get returning customers because they like the way you treat them. I had some when I worked checkout.
ReplyDeleteI will definitely pick the friendlier checker if lines are the same. Sometimes even wait longer, if the other is one I don't care for.
DeleteWhat won't come is an apology from these two (but we didn't think it would anyway) I like Hick's belated comeback!
ReplyDeleteIf only Hick had been prepared with his comeback. I think he was shocked to see Bev there. Plus being distracted by actual customers.
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