Thursday, July 13, 2017

Terror in Backroads! Is it Coming From INSIDE the House?

I hope you have a strong constitution. That you are not faint of heart. If you can’t ride a roller coaster due to cardiac issues, then maybe you shouldn’t read any further. Are you sitting down? Do you have a blanket to throw over your head if the fright is too much? Somebody to grab hold of? Brace yourself now…

YESTERDAY VAL HAD NO INTERNET!!!

The horror is almost too much for me to take. Val lives by internet alone, people! INTERNET! With a dash of Diet Coke! You might as well shoot that novocaine numbing drug into my extremities and expect me to escape from one of those wonky off-kilter houses, staffed with an army of paintball-shooting zombies. I cannot function without internet!

It worked just fine the day before. Worked, in fact, until I called it an early night at 11:45 p.m., in order to get to bed earlier in order to get up earlier to walk before my brains under my dark lady-mullet (courtesy of L'Oreal), covered with a blue-and-white trucker cap...fried like an egg on a sidewalk. Yes, my internet worked just fine. When I shut down, the screen said two updates were loading, so not to touch the computer. I didn’t. Val does not mess with the internet.

Wednesday morning, I was out the door and walking by 7:00 a.m., and back inside ready to connect Shiba to the internet by 7:45.

I HAD NO CONNECTION!

I’m a logical person. Hmm. What was different about my computers?

Scenario Number 1: There was that update thingy when I shut down New Delly. But updates happen every now and then. They don’t block my internet.

Scenario Number 2: The husband of Hick’s new best friend Bev had come over Sunday evening and invited himself to use my internet to load something on his computer that needed a product key. He quizzed me about whether we had it password protected. Um, NO. I don’t understand that witch-doctory information superhighway. I asked BevMan if his “borrowing” would mess up my internet, and he scoffed at me. NO!

The old drawing board in my head highlighted Scenario Number 3: After I went to bed at 1:00 a.m. Tuesday night, I was awakened around 4:00 by my Sweet, Sweet Juno barking her fool head off hysterically, right outside the French doors of our bedroom. That’s the corner of the house where the DISH that receives our internet signal is bolted. When I realized that, I KNEW what had stopped my internet!

CRAZY DUDE HAD COME UP ON THE PORCH AND SABOTAGED OUR DISH!

Okay. Allegedly. Mayhap he did, and mayhap he didn’t. But what else could have gone wrong between 11:45 p.m. and 7:45 a.m.? Do DISHes just fall off the porch rail? Do they get tired of receiving a signal? I don’t know. You tell me.

Anyhoo…I did the diagnostic thingy with Shiba. Then I went to try out New Delly. Both of my devices were deader than doornails when I tried to pull onto the information superhighway. So I sent Genius a text. He’s working a regular job in Kansas this summer with Garmin, you know. So I had to start with, “I know you’re working a real job, but…” That pacified him, I guess, because he responded right away with suggestions and instructions. Some of which involved me taking pictures of routers and wires and bricks and electrical outlets.

You understand, right, that my cell phone won’t work in my dark basement lair? It will send and receive texts, and that is all. So to send pictures, I had to hike up 13 steps and go out on the porch. It was during one such trip that I smelled hot electric. You know that smell. Like something electronic just got fried. Or like your husband is burning wire that he pulled out of a building so he can sell the copper once the coating is gone.


I went around on the side porch to look at the DISHes. The TV one is bigger, and has been here longer, and is near the front of the house. But on down the rail, on the corner near Poolio, is the internet DISH. It LOOKED all right. But the smell was strong there, and a haze of smoke hung in the humidity between it and the woods. What a curious development. Even though the internet didn’t work at least an hour before I noticed this odor and smoke. It wasn’t there when I was walking. But now I could even see the haze faintly across the front yard, too.

Genius said that it was probably not at all related to my internet problem. And that if it WAS, I had a much more serious problem than lack of an internet connection.

Anyhoo…Genius talked me through unpluggings and re-pluggings and troubleshooters and IP4 addresses and all kinds of stuff I never even knew existed. Then he gave me some kind of number to type into a new window to check on the DISH connection, and determined that the problem was nothing to do with our own network or router inside the house, but a problem with DISH. He spent his whole lunch half-hour doing this for me when he called me at noon.

Genius said to call DISH. That they’d tell me to unplug everything he just had me do earlier, and if so, tell them okay, and put the phone down five minutes, then pick it up and tell them it was done. I can understand why he thought they might not believe me. I did, after all, ask him to remote-access my computer and try to fix it that way. But then he said, “If you don’t have internet, I can’t remote access it.” Go figure! I also flip the lights on when the power is out.

The DISH lady was very polite, and spent another 30 minutes walking me through stuff in Hick’s basement workshop related to the DISH router, which nobody told me was on a shelf above my head, out of sight. Except for that kind DISH lady, of course, who sighed a lot and described assorted wires and asked me to follow them and tell her what was on the end, insisting it would say DISH, but everything I had said HUGHES. Then she asked if I saw four blue lights on that router thingy, and I said no, and she said not even on the front, and I said no, there is nothing on the front but a black section that looks like maybe a piece of electrical tape, but no lights or anything that looks like it could light up, but inside I see blue lights.

After more unplugging and re-plugging, the kind DISH lady told me she still showed that the DISH was the problem, and I needed a repairman for $95. After trying to sell me a monthly protection plan of $10.99 which I declined, she tried to upsell me on faster and more internet, but once I found out it would take a new dish, I said NO SIREE, BOB to that lady named Tonya, because I was SO not having it, another troublesome installation like the first one, where the guy bent our gutter and somehow changed my billing from paper to paperless, resulting in a past-due bill.

Anyhoo…I sent Genius a text to tell him what was going on, per his request, a part of the exchange including this statement:

“The lady was polite, but I could tell she thought I was an idiot. She said it should have blue lights, but some genius has black tape covering that area, so I looked through the vents and saw them. I think an ape installed it. Remember, he broke our gutter?”

“Did you just take off the tape? I’d had to tape them over to keep them from ruining my photos in the darkroom.”

Looks like some GENIUS really DID put black tape on the router!

Gee Whiz, Even Steven! I kind of expected more, what with turning in a found lottery ticket, a $9.80 book of stamps, and 11 cents…AND giving a dollar to an alcoholic.

Anyhoo…if you’re reading this, it means that a DISH technician actually DID show up and get the job done, and you’ll probably hear about it in the coming days.


14 comments:

  1. I was a bit worried; when Val misses a post, it is a serious thing. SO glad it is only an internet problem and I can put down my pitcher of dirty water cocktails...or maybe just hide it under a towel for later.

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    1. Thanks for the concern. I'm pretty sure it's not the first time I've driven someone to drink. I hope that towel thing worked out for you!

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  2. Like joeh, I also wondered what had happened to you. Since you post with the regularity of a clock I figured something was amiss.

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    1. I like that you're looking out for me, and also that you think I'm right twice a day. Please inform Hick.

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  3. We both need our dose of VALium!

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    1. I'm pretty sure I've driven people to THAT, too! Glad you have become addicted to tales from my carniVAL-like life.

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  4. yes Val you were definitely missed, at the beginning of this post I did have to stop and get my nitro, just in case you know, but I am happy to report that everything is working and I didn't have to use it, it appears your internet is back up and running like it is supposed to be.

    I have to admit I am also guilty of putting black tape over those little lights.

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    1. Well, that's why I warned you! Nobody's goin' to the hospital on MY watch, by cracky!

      You black-tape light-hiders are making us technology simpletons look simpler than need be.

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  5. Val--I seem to remember reading this story--more or less--on another blog.

    I wonder where I saw that story... and why the two of you wrote such similar posts...

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    1. Oh, Madam. I'm sure you've just grown forgetful in your dotage. That is virtually impossible. As IF Val would take a shortcut and try to pass off the same story on two different blogs.

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  6. I'm so glad you got it fixed. I like to think I'm not totally attached to the internet. I like to think I can go without if I want to and have discovered that if it is voluntary, I can. But if the internet just stops working for no damn reason I can see, I'm in panic mode right away. Texts between me and my daughter K (my IT genius) flow faster than Santa's sleigh.

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    1. Me too! But an hour ago, it happened AGAIN! This time, though, it was due to a downpour. We also lost TV reception briefly. DISHes are not good with the elements.

      What would we do without our ITs? Feel even more helpless, I guess. And do some witch-doctory rituals that we THINK will help restore our connection.

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  7. Nothing irritates me more than having to handle internet problems! I always try to push them off on HeWho or my favorite child.

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    1. Yes, you seem to have more than your share of internet woes. It's such a relief when the connection is restored!

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